Strengthening Rehab Through Collaboration and Clinical Excellence
The Challenge
The rehab team needed stronger support for education, onboarding, and collaboration with nursing and administration. There was also a focus on improving compliance, strengthening patient outcomes, and expanding long-term care programming.
Our Advocacy
QRM provided group/concurrent education to DORs and facilitated weekly clinical discussions to identify opportunities. Key staff were onboarded, including a full-time OTA at Letort, a full-time PTA at Myerstown, and a full-time ST at Shenandoah. Education was also provided to DORs using PointRight to identify residents flagged for ADL and mobility decline.
The Outcome
With this support, the rehab department now benefits from seamless communication between therapy, nursing, and administration. Patients receive more coordinated, higher-quality care, compliance has improved, and the overall program is stronger. Long-term care residents experience a better quality of life through targeted programming, and the team feels supported in their work.
