From Understaffed to Optimized: Driving LTC Revenue and Efficiency

The Challenge

The facility was understaffed and unable to address both its large skilled census and LTC census.

Our Advocacy

QRM staffed the facility with dependable therapists and implemented strategies such as a quarterly calendar and the ADL significant change report to identify patient triggers. We also incorporated review of long-stay quality measures to flag residents who would benefit from therapy.

The Outcome

In 2025, the facility achieved an average of $7,641 in LTC revenue per month, along with an improvement in Medicaid rate from $158 to $203. The facility not only maintained steady LTC revenue each month but also improved efficiency, reducing the cost per treatment minute from $1.04 to $0.96.

28.5%

Increase

Why It Matters

Average monthly LTC revenue: $7,641 Medicaid rate: $158 ➝ $203 (28.5% increase) Cost per treatment minute: $1.04 ➝ $0.96 (7.7% decrease)

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