Driving Consistency and Growth Across Rehab Programs
The Challenge
Therapy teams were not consistently implementing group/concurrent modes of delivery across multiple sites. Recruitment needs existed at several locations, and residents were not always being assessed following decline.
Our Advocacy
QRM provided group/concurrent education to DORs and facilitated weekly clinical discussions to identify opportunities. Key staff were onboarded, including a full-time OTA at Letort, a full-time PTA at Myerstown, and a full-time ST at Shenandoah. Education was also provided to DORs using PointRight to identify residents flagged for ADL and mobility decline.
The Outcome
Across multiple skilled nursing facilities, DOR productivity increased from 30% in April 2025 to 37% in July 2025. This productivity gain contributed to a decrease in cost per treatment minute from $1.08 in April 2025 to $1.06 in July 2025. Long-term programming also showed growth, with revenue increasing from $243,248 in April 2025 to $292,738 in July 2025.
